RETURNS

You have the right to cancel your order up to 14 days after receipt, without giving any reason. After cancellation you have another 14 days to return your product. You will be credited with the full order amount, including shipping costs. Only the shipping costs for returns, from your home to the online store, are at your own expense. Consult your carrier's website for the exact rates.

If you exercise your right of withdrawal, the product will be returned to TS NAILS with all accessories supplied and - if reasonably possible - in its original condition and packaging. To exercise this right, please contact us at info@tanyasavchenko.com . We will then refund the order amount due within 14 days after registering your return, provided that the product has already been returned in good order. If the product is damaged or the packaging is damaged more than is necessary to try the product, we can pass on this depreciation of the product to you. Therefore, handle the product with care and package the product in such a way that it cannot be damaged during transport.

Exception: sealed and/or sealed products

Some products cannot be returned due to hygienic and/or health protection will be sent if they are opened. This applies, among other things, to our Builder Gels, Acrygels and T-Gels. You have the right to cancel your order up to 14 days after receipt without giving any reason. provided the seal is not broken . If the seal is broken, your order is final and can no longer be returned to us. If you exercise your right of withdrawal, you have another 14 days after cancellation to return your product. You will then be credited with the full order amount including shipping costs. Only the shipping costs for returning from your home to the online store are at your own expense. For the exact rates, consult your carrier's website . If you exercise your right of withdrawal, the product will be returned to TS NAILS with all accessories supplied and - if reasonably possible - in its original condition and packaging. To exercise this right, please contact us at info@tanyasavchenko.com . We will then refund the order amount due within 14 days after registering your return, provided that the product has already been returned in good order. If the product is damaged or the packaging is damaged more than is necessary to try the product, we can pass on this depreciation of the product to you. Therefore, handle the product with care and package the product in such a way that it cannot be damaged during transport.

Method of returning items

After approval of registering your return, you will be credited with the full purchase amount as soon as we have received the product back. The shipping costs for returning to TS NAILS are at your own expense.

If you exercise your right of withdrawal, the product will be returned with all accessories supplied - if reasonably possible - in the original packaging. with the order number attached and within 14 days , after termination of the agreement, be returned to "TS NAILS".

To exercise this right, you can log in to our website.

1. Log in to your account.
2. Go to recent orders.
3. Click on the order for which you want to return items.
4. Click on the ' RETURN ITEMS ' button.
5. Check which items you want to return and, if you want, the reason for the return.
6. Click SEND .
7. Please wait for our approval before returning the product to us.
8. After our approval, you can return the item in the original packaging, Send it back WITH THE ORDER NUMBER ATTACHED to:
   “TS NAILS”
   Van Leeuwenhoeklaan 4
   2713 RB ZOETERMEER

Or you can contact us at: INFO@TANYASAVCHENKO.COM

After we have received the product back from you in good order, we will credit you with the amount due as soon as possible.